Refund Policy

You may cancel your subscription at any time from the account billing dashboard (Settings → Billing). Cancellation takes effect at the end of the current paid period; you will retain full access to your plan features until that date.

If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the original purchase date — no questions asked. This applies to both monthly and annual plans.

Refunds are processed by Paddle, our payment provider and merchant of record. To request a refund, email support@fuseboard.online with your account email and order details. We aim to process all refund requests within 3 business days.

After the 30-day window, annual plan cancellations stop the next renewal but do not entitle you to a refund of the remaining months in the current billing year. You will retain full Lit access through the end of the paid period.

Chargebacks, payment disputes, suspected fraud, or abusive refund activity may result in account suspension, loss of access to paid features, or termination where permitted by law. Statutory cancellation and refund rights that cannot be waived are preserved.

Certain promotional codes grant a free trial period before the first billing cycle begins. No charge is applied during the trial. If you cancel before the trial period expires, you will not be billed. If you do not cancel before the trial ends, your selected plan will activate and the first payment will be processed automatically.

The 30-day refund guarantee applies from the date the first paid charge is made.

For users in Israel: your statutory cancellation rights under the Consumer Protection Law, 5741-1981 (Hok Haganat HaTzarchan) and the Transaction Cancellation regulations for distance transactions (14-day cooling-off period) are preserved and cannot be waived by these Terms. The 30-day money-back guarantee provided herein exceeds the statutory minimum.

Questions about billing or refunds: support@fuseboard.online